Workplace Strategy and Design Consulting:
Office of Global Learning: Education Abroad
CLIENT
Office of Global Learning: Education Abroad (formerly Cornell Abroad)
Design Process and Deliverables
Sample Spread
Personas
Project Budget
Sample Spread
Qualitative and Quantitative Research
We developed and defined top criteria that support communication and collaboration, based on current literature and case studies. The criteria were used to strategically inform the design and evaluation of the space.
Observations
Ambient Environmental Data
Client Visioning and Campus Case Studies: Privacy and Accessibility
Observations
Proposed Floor Plans
The client requested two proposals: (1) a budget option and (2) a 'visionary' option. For each proposal there are three spaces: a large office, a smaller office, and a meeting room.
Easyflow: Budget Layout
Cosmopolitan: Visionary Layout
Winning Pitch: Revised Floor Plan
Easyflow: Budget Layout
Virtual Journey Maps
We combined personas, storytelling, and renderings to infuse our design proposals with life. At the final pitch, we wanted the diverse members of the client group to feel they were heard, to have empathy for each other's experiences, and to envision themselves in the space. I scripted stories that were told aloud in synchrony with the virtual tours. From the first person perspective, the journey mirrored the typical experience of two distinct users: a mid-level employee and a student user. The stories were infused with bits of the client group's personality and spliced with slivers of their unique experiences we gathered during the discovery phase.
Rendering of Main Office: Cosmopolitan
Rendering of Main Office: Budget
Rendering of Main Office: Cosmopolitan